We have some exciting news from our product team!
We are continuing to integrate more of the Reputation platform into Inbox to provide a unified communication experience. Now, Review and Survey activity can be shown and managed in Inbox, giving users the ability to respond to incoming feedback and route time sensitive issues to the right party.
DID YOU KNOW? Businesses see conversion rates rise as much as 8x higher when they respond to a lead’s initial message within 5 minutes. Let Reputation help you become more efficient with Inbox!
Both new features are in beta. If your organization has already enabled the updated Reviews Feed, you can enable Reviews in Inbox by following these steps.
- If you haven’t yet enabled the updated Reviews Feed, you can learn more about it here.
- If you would like to be added to the beta for Surveys in Inbox, please let us know below or contact your CSM!